Can Alarm company hold me to a contract they can’t find?
April 11, 2010 by
Filed under american alarm company
I had a contract with an alarm company and they promised that if we moved to a new house they would install a new system and our contract would continue there. When we moved they never called us back to set up installation so I called them back and spoke to a supervisor. He basically said they wouldn’t move the services but I would still have to pay. I told him to look at my contract to see that it said that it did in fact include a move, he put me on hold and came back and said they could not locate my contract. My question now is, since they can’t find my contract can they really hold me to it?
If you stop sending them payment and send a letter explaining that until they come up with paper work saying you signed a contract see how fast they find your contract
change to another company..
I would stop paying them and when the sent me a demand notice insist that you see a copy of your contract with them before you give them any more money.